We want to make payment as easy and flexible as possible for you - whether you visit us in store or order online.

In our store at Fraumünsterstrasse 19 in 8001 Zurich, you can choose between the following payment methods:

- Cash payment
- EC card
- Credit card (Mastercard, Visa, American Express)
- Postcard
- TWINT

It is also possible to pay in advance by bank transfer when ordering furniture in the store. Please note that your items will only be ordered once payment has been received.

Please be sure to state your order number as the reason for payment when making the transfer.

Bank: Zürcher Kantonalbank
In favor of: SORU GmbH, Fraumünsterstrasse 19, 8001 Zurich
IBAN: CH52 0070 0114 9016 7031 4
BIC: ZKBKCHZZ80A

We offer you these payment options in our online store:

- Prepayment
- Credit card (Mastercard, Visa, American Express)
- Apple Pay
- PayPal
- Store Pay
- Google Pay
- TWINT
- Purchase on account (via Powerpay)

If you choose PayPal, you will be informed of all the necessary steps during the ordering process. This payment method is only available for online orders.

With PayPal, you enter your payment details once. You then pay conveniently using your e-mail address and password. The transfer of your data is encrypted using modern SSL technology.

We work together with the external payment service provider MF Group / Powerpay for purchase on account.
If you select this option, Powerpay takes over the invoice claim and handles the payment processing.
You have 30 days to settle your invoice. You are free to decide:

- Pay total amount immediately
- Payment at a later date within the deadline
- Use partial or installment payment

If no payment is made within the specified period, you will receive a monthly invoice with an overview of your order in the following month.

By selecting "Purchase on account", you accept Powerpay's terms and conditions in addition to our terms and conditions. You can find these under:

- German: powerpay.ch/en/agb
- French: powerpay.ch/fr/agb
- Italian: powerpay.ch/it/agb
- English: powerpay.ch/en/agb

Payment in advance is possible both in the online store and when ordering by e-mail or telephone.

As soon as the full invoice amount has been credited to our account, you will receive an e-mail confirmation with the expected shipping date.

Important:
The goods will only be dispatched after receipt of payment. The amount must be credited to our account within 10 days.

If payment remains outstanding for a further 4 days despite the due date and reminder, the order will be automatically canceled without any obligation to deliver.

Please be sure to state your order number as the reason for payment when making the transfer.

Bank: Zürcher Kantonalbank
In favor of: SORU GmbH, Fraumünsterstrasse 19, 8001 Zurich
IBAN: CH52 0070 0114 9016 7031 4
BIC: ZKBKCHZZ80A

If you are unsure or have any questions about the order process or payment terms, please contact us at any time:

E-mail: hello@soru.ch
Phone: +41 (0)44 210 49 15

We will be happy to help you.